Job Description
Clae Goldman Team is seeking a friendly and efficient Customer Service Representative to join our team. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. As a Customer Service Representative, you will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues. Join us and make a positive impact on the environment while helping your community.ResponsibilitiesHandle Inquiries: Respond to customer questions and provide detailed information about our products and services.Resolve Issues: Address and resolve customer complaints and issues in a timely and professional manner.Maintain Records: Keep accurate and up-to-date records of customer interactions and transactions.Provide Support: Assist customers with enrollment processes and guide them through our energy solutions.Promote Green Energy: Educate customers about the benefits of our community solar and third-party energy solutions.QualificationsEducational Background: High school diploma/GED required; a degree in a related field is preferred.Experience: Previous experience in customer service or a related field is beneficial.Communication Skills: Excellent verbal and written communication skills to effectively interact with customers and team members.Problem-Solving Skills: Strong problem-solving skills to address and resolve customer issues.Organizational Skills: Strong organizational and time management skills to handle multiple tasks and prioritize effectively.Compensation$60,000 - $120,000 (Annually)About Clae Goldman TeamClae Goldman Team specializes in providing community solar and third-party energy solutions door-to-door and retail. Our mission is to protect customers from rising energy costs, offer discounts, and promote green energy. Join us and make a positive impact on the environment while helping your community.
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