Job Description

Are you passionate about delivering exceptional customer experiences and helping others? We're looking for a dedicated and customer-focused individual to join our team. As a Customer Service Representative, you will play a key role in supporting an insurance agency by resolving customer inquiries, providing information, and ensuring each person's needs are met with care and professionalism. Your attention to detail and problem-solving skills will help you thrive in this role, while also providing growth opportunities for your career.

If you're driven, empathetic, and ready to be part of a supportive team, we'd love to connect with you. We're especially excited about candidates who are eager to grow and have a knack for sales and customer service.

Responsibilities:

Respond to customer inquiries and provide clear policy information.
Assist customers with making policy changes and updates.
Help process insurance claims and follow up with customers to ensure satisfaction.
Maintain accurate and detailed records of customer interactions.

Qualifications:

At least two years of experience in an insurance agency office environment.
Excellent communication and interpersonal skills.
Detail-oriented with the ability to multitask efficiently.
Previous customer service experience is preferred.
Employment Type: Full-Time
Salary: $ 50,000.00 65,000.00 Per Year

Job Tags

Full time, Work at office, Work from home,

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