Job Description

Eastridge Workforce Solutions is a leading provider of workforce management solutions, committed to connecting skilled professionals with meaningful career opportunities. We are looking for an EDI Analyst I for a company specializing in benefits administration and data management.

Responsibilities :

• Ensure timely transmission of internal and external data files, reporting any issues to Account Management, Carriers, and Clients.
• Analyze and troubleshoot escalations related to file and data transfers, ensuring resolution with internal partners.
• Manage the lifecycle of data transfer and file specifications.
• Respond to and resolve assigned DA tickets promptly.
• Maintain knowledge of file types, layouts, and basic data mapping.
• Lead Carrier and Client payroll team calls for file implementations and updates.
• Work with IT and Carrier/Client contacts to test, review, and implement new or updated data files.
• Collaborate with Developers to resolve file-related issues.
• Maintain compliance documentation, including File Status Implementation Logs and Data Transfer Detail Specifications.
• Conduct post-open enrollment and quarterly audits, documenting results and assisting in issue resolution.
• Request data extracts from carriers, vendors, and employers for scheduled audits.
• Meet deadlines for files, tickets, and assigned tasks while maintaining strong relationships with internal and external teams.
• Provide additional support as needed for special projects and operations.

Qualifications :

• Proficiency in Microsoft Office, including intermediate Excel and Access skills.
• Knowledge of health and benefits administration preferred.
• Strong analytical and problem-solving skills, with the ability to interpret data to resolve issues.
• Experience with database functions is a plus.
• Excellent verbal and written communication skills, with the ability to engage both technical and non-technical audiences.
• Customer-focused mindset with strong follow-up and organizational skills.
• Ability to manage multiple clients and tasks in a fast-paced environment.
• High level of integrity, reliability, and attention to detail.

Minimum Requirements :

• Bachelor’s degree in business or a related field, or equivalent experience in case or product implementation.
• 5+ years of experience managing complex projects in the benefits industry, preferably in Health & Benefits.

Work Environment & Schedule :

• Full-time, exempt position, Monday through Friday, 8 AM – 5 PM.
• Some flexibility required to support teams across the U.S.
• Remote or on-site in Plano, TX, with minimal travel as needed.
• Overtime may be required during peak periods.

Benefits : Use this link bit.ly/4cGUQSh to learn more about benefits available to Eastridge’s temporary employees. From time to time Eastridge’s clients may offer additional benefits to Eastridge employees while on assignment. Information about those benefits will be communicated when applicable.

Eastridge Workforce Solutions is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that Eastridge is unable to provide visa sponsorship to applicants.

Certain clients require Eastridge to perform background checks and Eastridge will consider qualified applicants with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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