Job Description

The Hospice Team Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Hospice Team Coordinator plays a crucial role in coordinating and overseeing the delivery of hospice care services to patients. S/he maintains accurate records and facilitates communication and collaboration among team members, ensuring that patients receive the highest level of care, comfort, and support. Position Specific Responsibilities include accurately entering and managing various types of patient data, ensuring all admission documentation is complete and uploaded into the HCHB system, maintaining and updating patient records, monitoring durable medical equipment and medical supplies orders, verifying and uploading visit records into EMR and HCHB, ensuring accurate billing and reimbursement, collecting decertification paperwork, initiating requests for medical records, facilitating coordination among interdisciplinary team members, acting as a central point of contact for the hospice team, patients, and families, handling telephone calls, managing phone systems, assisting the Hospice Director of Clinical Services with IDT activities, preparing patient binders, and performing other duties as assigned. Education and/or Experience required includes a high school diploma or GED and at least two years of experience with medical records, medical office, or business office support. Skills required include mathematical skills, language skills, and other abilities such as effective communication, high integrity, and experience in answering telephones and responding to patients or families. Physical demands include regular standing, walking, manual dexterity, ability to lift up to 25 pounds, and visual acuity requirements. Compassus is committed to diversity, equity, and inclusion and is an equal opportunity employer.

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