Hotel Front Desk Agent Job at Gulfcoast Inn Naples, Naples, FL

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  • Gulfcoast Inn Naples
  • Naples, FL

Job Description

Job Description

Job Description

We are seeking a Guest Service Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.

Responsibilities:

  • Checking guests in & out
  • Confirm phone and online reservations
  • Respond to guest needs, requests, and complaints
  • Collect payment from guests
  • Need to be dependable to be on time for scheduled days.
  • Communicate pertinent guest information to designated departments
  • Night Audit shifts needed, 2 nights a week. 

Qualifications:

  • Previous experience in customer service, front desk service, or other related fields
  • Ability to build rapport with guests
  • Strong organizational skills
  • Excellent written and verbal communication skills
Company Description

Naples hotel with 3 restaurants on property.

Company Description

Naples hotel with 3 restaurants on property.

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