Job Description

Job Description

Job Description

Please Note:

To provide the best candidate experience amidst our high application volumes, each candidate is limited to 10 applications across all open jobs within a 6-month period.

Advancing the World's Technology Together
Our technology solutions power the tools you use every day--including smartphones, electric vehicles, hyperscale data centers, IoT devices, and so much more. Here, you'll have an opportunity to be part of a global leader whose innovative designs are pushing the boundaries of what's possible and powering the future.

We believe innovation and growth are driven by an inclusive culture and a diverse workforce. We're dedicated to empowering people to be their true selves. Together, we're building a better tomorrow for our employees, customers, partners, and communities.

What You'll Learn

• Project Overview:
  • This project enables real-time dashboards and time-series analytics for memory telemetry. It also involves customer engagement and presenting key insights to customers for improving memory reliability.
• Skills You'll Learn:
  • Data exploration, visualization and trend analytics.
  • Predictive modeling for time-series datasets.
  • Deploying and sustaining ML data pipelines.

What You'll Do

The Customer Quality & Reliability (Q&R) team is accountable to identify any major product quality and reliability issues as early as possible and help resolve them as swiftly as possible. You will be part of an incubation team within this organization working on in-field telemetry intended to transform the Customer Quality Experience for Samsung memory products. Fault Management is the future of quality to minimize system downtime within AI/ML hardware deployments and workloads of the future. We analyze trends and patterns from enormous memory fleet telemetry to bucketize failures and perform virtual root-cause analysis. Telemetry analysis helps us design solutions to proactively avoid system downtime. We conduct research and develop both in-house and collaboratively in the industry with the opportunity to publish our findings through whitepapers and conferences. We are looking for innovative and passionate thinkers who can work in a start-up environment and are excited to shape the future of data centers around the world.

Location: Onsite at our San Jose, California headquarters up to 5 days a week or compliant to Samsung Hybrid Remote Work Policy.

Reports to: Senior Director, Customer Engineering

• Explore memory failure telemetry dataset and understand memory subsystem (DRAM) fundamentals.
• Leverage Tableau, SQL, Python as basic tools to build and validate the data models. Reach out to mentor or manager for any additional resources or support.
• Visualize and develop an interactive dashboard to be an externally facing report, such that customers have live access to the dashboard outside Samsung firewall.
• Present your insights and findings to customers along with enabling dashboard access.
• Complete other responsibilities as assigned.

What You Bring

• Pursuing Bachelors or Masters in Electrical, Computer Engineering or Computer Science.
• Must have at least 1 academic quarter/semester remaining
• Adept at SQL/Python exploratory data analysis
• Tableau desktop fundamentals to build visually stunning dashboards and trend analysis.
• Ability to communicate and present key findings/solution with internal and external stakeholders.
• Knowledge of computer system architecture, memory sub-system fundamentals along with hardware telemetry experience or background (preferred)
• You're inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You're collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

What We Offer
The pay range below is for all roles at this level across all US locations and functions. Individual pay rates depend on a number of factors—including the role's function and location, as well as the individual's knowledge, skills, experience, education, and training.

This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.

Relocation Support Live 50+ miles away from your new office? No worries! We'll provide a stipend to help support your move.
Housing Stipend Signing a lease on a new place for your summer internship? We'll help you pay your way with a monthly stipend.
Give Back With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.
Prioritize Emotional Wellness With on-demand apps and paid therapy sessions, you'll have support no matter where you are.
Stay Fit Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.
Embrace Flexibility Benefits are best when you have the space to use them. That's why we facilitate a flexible environment so you can find the right balance for you.

Hourly Base Pay Rate

$28—$62 USD

Equal Opportunity Employment Policy

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.

When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long-term conditions, neurodivergent individuals, or those requiring pregnancy-related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

Recruiting Agency Policy

We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.

Covid-19 Policy

To help keep our employees, customers, and communities safe, we've developed guidelines for our team. Currently, we encourage vaccination for all employees and may require it depending on job functions (e.g., traveling for business, meeting with customers). While visiting our offices or attending team events, we ask employees to complete a daily health questionnaire and complete a weekly COVID test. Our COVID policies are subject to change depending on public health, regulatory, and business circumstances.

Applicant Privacy Policy

Job Tags

Hourly pay, Summer internship, Remote job, Relocation package, Flexible hours,

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