Job Description

Job Description

Job Description

Hands-On IT Manager with Microsoft Systems Administration Expertise

Uncasville, CT (hybrid 2-3x per week, non-negotiable)

Position Overview:

We are seeking a dynamic and experienced  Hands-On IT Manager to lead and support our IT operations in a predominantly Microsoft-centric technical environment. This role will split responsibilities, dedicating approximately 75% of the time to team management, strategic planning, and project oversight, while spending the remaining 25% on hands-on Microsoft systems administration. The ideal candidate is both a strong leader and a highly skilled technical contributor, with expertise in Microsoft technologies, PowerShell scripting, virtualization, and storage infrastructure. Knowledge of Linux systems and environments is also a plus.

Key Responsibilities:

Team Leadership – (75%)

• Manage, mentor, and provide direction to a team of IT professionals to deliver reliable and efficient IT services.
• Oversee daily IT operations, ensuring effective project execution, service delivery, and issue resolution.
• Collaborate with cross-functional teams to align IT initiatives with organizational goals.
• Create and manage team schedules, conduct performance evaluations, and provide professional development opportunities.
• Establish and enforce IT policies, procedures, and best practices to ensure compliance and operational excellence.
• Serve as an escalation point for team members to resolve critical technical or operational issues.

Systems Administration – (25%)

• Administer and maintain Microsoft-based systems, including Windows Server, Active Directory, O365, and other core technologies.
• Oversee the configuration and maintenance of virtualization environments (e.g., VMware).
• Ensure optimal performance and availability of SAN (Storage Area Network), blade server infrastructure, and hardware systems.
• Develop and maintain PowerShell scripts for automation and efficiency.
• Monitor and troubleshoot issues across systems, performing upgrades, patches, and updates as needed.
• Support limited Linux systems and integrate them into the predominantly Microsoft-based environment.

Technical Environment:

This role supports a high-performing IT environment built on a diverse technology stack that includes:

• Microsoft technologies : Windows Server, Office 365, Active Directory, Azure (desirable).
• Virtualization : VMware (critical skill).
• Storage technologies : SAN and blade server infrastructure.
• Scripting/Automation : PowerShell expertise is essential.
• Linux : Exposure to Linux, with the ability to support minor tasks and troubleshoot systems as needed.

Qualifications:

• Bachelor’s degree is required.
• Proven experience as an IT Manager or a similar leadership role in an enterprise IT environment.
• Strong hands-on experience with Microsoft systems and infrastructure, including O365 and PowerShell scripting.
• Familiarity with Linux systems and the ability to perform basic administration tasks.
• Experience in virtualization technologies (VMware is required).
• Knowledge of SAN and blade server infrastructure.
• Excellent leadership, communication, and organizational skills.
• Demonstrated ability to manage IT projects and teams in a fast-paced environment.

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