Job Description

Description Position Overview: The Yale Club of New York City is seeking a dynamic and strategic IT Director to oversee and enhance the Club’s technology infrastructure. This role is responsible for ensuring the stability, security, and efficiency of all IT systems while aligning technological initiatives with the Club’s operational and business goals. The ideal candidate will be a proactive leader who can manage both internal and external IT resources, optimize processes, and drive innovation to support the Club’s members, guests, and staff. Essential Functions: Technology Operations & Strategy: Oversee all IT operations and evaluate performance against established goals. Identify opportunities to improve efficiency and effectiveness. Systems Management: Become an expert on all technology systems used by the Club, ensuring optimal functionality and user experience. Vendor & Contract Management: Negotiate, manage, and ensure compliance with IT contracts, including renewals and service agreements. Process invoices and monitor IT-related expenditures. IT Policies & Security: Develop and enforce IT policies, ensuring robust cybersecurity measures to protect Club data and systems. Team & Vendor Oversight: Supervise in-house IT staff and manage external IT vendors or consultants as needed. Delegate tasks effectively to maintain smooth operations. Technology Research & Innovation: Stay informed on emerging technologies and make strategic recommendations to enhance Club operations. Process Optimization: Identify and implement improvements in IT processes to increase efficiency and streamline workflows. Hardware & Software Management: Oversee maintenance schedules, inventory, and replacement plans for all IT hardware and software. Project Management: Lead and execute multiple critical IT projects simultaneously, ensuring timely and successful completion. User Support & Engagement: Proactively understand and anticipate the technology needs of staff, members, guests, and clients, ensuring seamless IT support and service. Education and Experience: Bachelor’s degree in Information Technology, Computer Science, or a related field preferred. Minimum of 5-7 years of IT leadership experience, preferably in a hospitality, private club, or similar environment. Strong knowledge of IT infrastructure, cybersecurity, and systems administration. Proven experience managing IT contracts, budgets, and vendor relationships. Excellent project management skills with the ability to prioritize and execute multiple initiatives. Strong leadership and communication skills, with the ability to collaborate effectively across departments. Hands-on technical expertise in troubleshooting and problem resolution. Experience with hospitality or club management software is a plus (Northstar, Paylocity). Reasoning Abilities and Physical Demands: Ability to problem-solve, create and maintain schedules, and be both a prepared and flexible person. Establish and uphold positive and productive working relationships with members, guests and staff. Work efficiently, both independently and as part of a team. Be organized, exercise sound judgment, perform detailed tasks; understand, follow and give clear verbal and written direction. Job routinely requires sitting, walking, talking, and use of a computer and telephone. Essential functions listed on this job description are not all inclusive. The Information Technology Director may assign additional duties and responsibilities as necessary. #J-18808-Ljbffr Shelby American, Inc.

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