Job Description

D&A Communications is an equity-first communications agency creating meaningful and lasting social change for over 25 years. We are devoted to bridging the needs of diverse communities and our client's goals through integrated communications, authentic engagement, and public participation programs that create real-world transformation. Our mission is to build human connections and empower all people to make a transformative change that elevates our communities, creating a more just and equitable society.

We are looking for a Senior Communications Manager who is committed to social impact, purpose-driven work. This person will work from home in the SF Bay Area as well as our office in San Francisco and must have Agency experience.

About the Role:

As a Sr. Communications Manager you will build deep and long lasting relationships with your clients, act as a trusted and valued advisor to them by providing strategic insights and recommendations to address their needs. You will develop integrated strategic communications plans, lead and manage project teams, manage the day to day project tasks and deliverables, write scopes of work, create and manage budgets, solve problems, communicate with internal and external stakeholders, coach and mentor junior staff and participate in the growth and development of our Agency.

Responsibilities:

• Build, nurture, and grow client relationships.
• Meet with clients quarterly. Create quarterly strategic plans and revenue forecasts for all clients. Look for new opportunities to increase trust, add value, and grow the client relationship, which ultimately leads to additional projects, revenue and years of collaboration.
• Manage the contract, ensuring the project is aligned with duration of work, financial terms and resource allocation.
• Manage projects from inception to completion, including strategy development, work plans, timelines and project budgets.
• Develop, implement and manage integrated marketing, branding, media relations, and communication program research, messaging, public engagement tools, and social media outreach through an equity lens.
• Write and edit outbound communications, including promotional materials, creative collateral, social media and website content, newsletters, and new business proposals when needed.
• Develop and manage public awareness campaigns, special events; community partnerships, face-to-face outreach, and outreach programs that utilize social media and online tools to engage the public and facilitate the exchange of information.
• Interface and develop relationships with community based organizations.
• Plan, execute and attend community based event/activities, some of which may take place outside of normal business hours.
• Oversee contract and account budgets to ensure the project is on track and expenses are in line with deliverables.
• Prepare monthly invoices for assigned accounts.
• Manage vendor, independent contractors and subcontractor relationships—overseeing the implementation of subcontractor agreements and invoices.

Qualifications:

• BS/BA in a discipline related to Communications, Public Relations, Marketing, Journalism, or English (a plus)
• 7+ years of experience in PR, Communications, Marketing, Advertising, or Public Affairs. Agency experience preferred.
• 4+ years of managing client relationships
• 4+ years of project management experience (handling multiple projects simultaneously)
• 4+ years of leading project teams
• 3+ years of coaching and mentoring junior staff
• Demonstrated experience developing, directing, and executing integrated strategic communication plans
• Above-average understanding of the latest integrated marketing and communication tools and trends, including social media, multimedia production, and influencer marketing
• Advanced-level experience with Microsoft Office Suite in a Mac operating office environment, Google Drive, and Slack or other project management tools
• Experience developing comprehensive multicultural marketing strategies
• Experience conducting market research to identify cultural trends, preferences and opportunities for targeted marketing efforts
• Experience creating and implementing diversity and equity inclusion plans
• Knowledge of and experience in community engagement
• Diversity, equity and inclusion experience as it relates to PR and Communications
• Strong facilitation skills, especially facilitation of diverse groups and public participation
• Ability to authentically speak from an equity lens
• PR experience working with elected officials, government/public agencies, community groups, public education, or any bureaucratic agency is a plus!!
• Experience with some graphic design tools such as Canva is a plus
• Experience with data analytics on campaign outcomes is a plus

Who You Are:

• You have a natural interest for social change through policy or government.
• You are someone who is and always has been passionate about diversity, equity and inclusion, and making a positive impact on your community. It is threaded throughout who you are and what you do both in your personal and professional life.
• You have the confidence, presence, and presentation skills to make recommendations to clients on how to best approach their issues.
• You are a driven leader with a growth mindset who can guide and lead a team of internal and external partners to move things forward.
• You will use your experience and expertise as a communications professional to craft compelling strategic campaigns for your clients, you have the ability to engage, inspire, and motivate those around you to meet and exceed desired outcomes.
• You can maintain a holistic view of projects without losing track of the details.
• You are comfortable acting decisively when necessary to keep projects on time and on budget. You can coordinate tasks; create a project plan; manage and oversee budgets and team resources; and excel at identifying a clear-cut plan of action and the resources needed.
• You possess a strong work ethic, are a self starter and you do what it takes to get it done on time and well.
• You are highly organized and detail oriented and don’t flinch when you are thrown a curve ball or two.
• You love solving problems, you enjoy engaging and collaborating with others and are not afraid to hold yourself accountable.
• You can effectively communicate and have the ability to solve problems quickly and efficiently. You are a gifted writer with the ability to match the voice of the client and our Agency.
• You have experience managing clients and the ability to best understand their unique needs (both stated and unstated).
• You have experience developing integrated communications programs to reach diverse audiences, including branding, marketing, digital media, advertising, public education, and engagement and you have a good understanding of social media and how to leverage it on campaigns.
• Because D&A champions new and innovative approaches, we will rely on your ability to pitch non-traditional ideas in ways that inspire client confidence.
• You can synthesize dense information and prioritize project goals.
• You are comfortable with delivering presentations, interacting with clients and the public, and facilitating meetings with diverse communities.

About Our Culture:

We encourage your ideas and input, and as an equity-first agency, your voice and lived experience make a significant impact both internally and on the communities we serve. We believe in work/life balance and are constantly evolving to meet the ever-changing needs of our employees and our community. We champion making space for our team members to have the freedom to openly and actively contribute their diverse perspectives. We believe that people work best in an environment where they are recognized for their efforts and respected as individuals. We work collaboratively as a team. We measure our success against our values:

Grit - We get s##t done

Courage - We are brave and daring

Intentionality - We are committed to meaningful work and creating impact

Fluency - We are accomplished professionals who stay on the cutting edge of our field

Resilience - We are quick to respond and recover with optimism and conviction

Creativity - We believe in bold, future-focused ideas

We foster a hardworking, passionate, creative, and collaborative culture. D&A also promotes a dynamic working environment, offering full-time jobs with minimal travel requirements and optional remote flexibility. Eligible employees also receive a comprehensive benefits package and competitive compensation that includes medical, dental, and health benefits, LTD, STD, ADD/Life insurance. Plus paid vacation and sick time, holidays, a 401(k) matched by D&A, a professional development stipend, and a monthly phone/internet reimbursement. We strongly believe in and gladly support investing in our employees, their health and well-being, future retirement, and professional development.

A full job description with greater detail can be found on our careers page ( We strongly encourage all applicants to submit a cover letter with your resume to help amplify your skills, experience and passion for equity..

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