Senior Director of Procurement Operations (Boston) Job at MBTA, Boston, MA

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  • MBTA
  • Boston, MA

Job Description

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA’s Core Values are built around safety, service, equity, sustainability, and culture. Each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed.

Job Summary

The Senior Director of Procurement Operations will be responsible for leading the development of sourcing strategies and business processes that enhance vendor performance and cost effectiveness for the MBTA. The Senior Director will utilize current technology and talent capabilities to drive continual improvement in procurement processes and controls.

The Senior Director will provide strategic and operational direction for the entire procurement organization, as well as day-to-day oversight and management for the Strategic Sourcing Managers. This role will also bring insight and leadership to improve speed to contract execution and implement best practices in procurement and supplier management to support commercial and operational objectives.

The Senior Director will undertake and conduct the procurement process for large and/or complex key strategic contract procurements. This position will also be responsible for ensuring the execution of standards, controls, policies, procedures and performance metrics to effectively manage the acquisition and reporting of third party spend.

Duties & Responsibilities

  • Set priorities and performance goals for Strategic Sourcing Managers and guide strategy development for major commodities.
  • Oversee the development of annual strategic sourcing plans which specify how resources will be utilized, how departments will be supported, and the associated savings goals.
  • Establish and maintain strong relationships with internal customers to ensure clear alignment between team actions and business unit interests.
  • Design and implement processes to ensure that materials and services procurements are conducted in a consistent, efficient, and effective manner, in compliance with all applicable laws, regulations, policies and procedures. This includes but is not limited to identifying opportunities to utilize existing statewide contracts or create master blanket purchase orders in cooperation with the Massachusetts Operational Services Division.
  • Drive the continued implementation of procurement systems and leverage technology to drive procurement operations.
  • Ensure proper reporting metrics are established that are useful at all levels of the procurement group to measure performance, track initiatives and deliver contracts on time.
  • Establish, develop and meet goals for cost reduction, contract maximization and continuous improvement.
  • Participate in fact-based negotiations and executes contracts utilizing approved terms and conditions.
  • Lead team by example through operating with integrity, respect and trust.
  • Establish and maintain relationships with MBTA Procurement, OSD, Maintenance Operations, vendors and suppliers of goods and services.
  • Respond to each inquiry, whether from a customer, vendor or co-worker in a courteous and professional manner.
  • Uphold the rights and interests of the MBTA while building and maintaining an effective relationship with employees.
  • Provide oversight and direction to mail room.
  • Perform related duties and projects assigned.

Supervision

  • Directly supervise a team of Strategic Sourcing Managers.

Minimum Requirements & Qualifications

  • Bachelor's degree in Finance, Business Administration, Public Administration, Operations Management or Supply Chain Management or related field.
  • Ten (10) years of management experience in procurement and sourcing operations.
  • Seven (7) years of supervisory, managerial, and/or leadership experience.
  • Proven track record utilizing people, processes, and technology to improve procurement and sourcing operations.
  • Demonstrated strong experience in supplier/vendor relationship management.
  • Ability to manage large scale projects and cross-functional teams.
  • Strong knowledge of Word, Excel, Access and PowerPoint applications.
  • An understanding of complex contracts.
  • Effective organizational, multi-tasking, time management and quantitative skills.
  • Handle sensitive and confidential information in an appropriate manner.
  • Have excellent customer service and conflict resolution skills.
  • Ability to provide internal and external customers with a courteous and professional experience.
  • Ability to travel to locations throughout the MBTA's service area.
  • Excellent communication and influencing skills including negotiating and contracting.
  • Good teamwork skills actively involve colleagues across the business, builds collaborative relationships.

Substitutions Include

  • A High School Diploma or GED with an additional seven (7) years of directly related experience substitutes for the bachelor’s degree requirement.
  • An associate degree from an accredited institution an additional three (3) years of directly related experience substitutes for the bachelor’s degree requirement.
  • A master’s degree in a related subject substitute for two (2) years of general experience.
  • A nationally recognized certification, or statewide/professional certification in a related field substitutes for one year of experience

Preferred Experience And Skills

  • Master's degree Finance, Business Administration, Public Administration, Operations Management or Supply Chain Management or related field.
  • Additional years of experience with a successful track record working in sourcing.

Job Conditions:

  • Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English.
  • Be at least eighteen (18) years of age, except if participating in an approved high school internship / co-op program.
  • Ability to commute to assigned work locations in the Boston, MA metro area, as required by the role.
  • Ability to provide internal and external customers with courteous and professional experiences.
  • Ability to work effectively, independently, and as part of a diverse workforce team (or supervise, if required).
  • Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers.
  • Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies.
  • Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if current student or recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection).
  • Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and / or medical Clinic screening, potentially including a physical examination and drug and alcohol screenings.
  • Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service.
  • Intern / co-op staff must be enrolled full or part-time in an accredited educational program and maintain a cumulative GPA of at least 2.5 for the entire duration of the internship / co-op. Additionally, interns / co-ops must have valid work authorization and U.S. Social Security Number prior to starting their positions and throughout the duration of their program.

Disclaimers and Definitions:

  • General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position.
  • Application Completion: It is each applicant’s responsibility to ensure application details are entered completely and correctly, including updated work and education histories (past and current). Incomplete applications may not be considered. Attachments do not substitute for application fields. Recruitment team does not have access to existing employee data / history.
  • Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established.
  • Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements.
  • Work Eligibility: Although the MBTA is an Equal Opportuni]]>

Job Tags

Full time, Contract work, Internship, Local area, Immediate start, All shifts,

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