Job Description

Job Description

Job Description

We are looking for a skilled Social Media Community Manager to oversee and enhance online engagement for a hospitality-focused brand. This long-term contract position is based in Maitland, Florida, and requires a creative individual who understands brand tone and can deliver authentic and engaging responses across social platforms. If you have a knack for humor, a strong sense of professionalism, and experience in hospitality, this role is perfect for you.

Responsibilities:
• Manage day-to-day interactions on social media platforms, ensuring timely and thoughtful responses to comments and messages.
• Adapt pre-built response templates to fit brand tone and specific scenarios, maintaining consistency across all communications.
• Collaborate with the team to execute promotions and special campaigns, providing input and refining messaging as needed.
• Conduct morning and afternoon social media sweeps, including weekend check-ins, to maintain active engagement.
• Generate creative ideas to enhance community engagement while aligning with the brand’s image and voice.
• Monitor social media trends and feedback to identify opportunities for improvement and innovation.
• Ensure all content adheres to brand guidelines, maintaining professionalism while incorporating humor where appropriate.
• Coordinate with backup freelancers to ensure seamless coverage during absences.
• Track and report engagement metrics to evaluate the success of campaigns and interactions.• Proven experience managing social media accounts, preferably in the hospitality or restaurant industry.
• Strong understanding of brand tone and the ability to craft engaging, on-brand responses.
• Exceptional communication skills with the ability to balance humor and professionalism.
• Familiarity with social media tools and platforms for scheduling and monitoring activity.
• Creativity and adaptability to modify pre-existing templates and create new content when necessary.
• Availability to perform regular social media sweeps, including occasional weekend check-ins.
• Ability to work independently while coordinating effectively with team members.
• Experience analyzing engagement metrics to improve community management strategies.

Job Tags

Contract work, Freelance, Long term contract, Day shift,

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