Job Description

Certification Details

• BLS

Job Details

• Provide social services to patients and their families at OU Health.
• Conduct discharge planning evaluations of patients and/or family members to gather needed information.
• Make psychosocial assessments and relate findings to necessary hospital staff.
• Counsel patients and other persons regarding diseases, treatments, social or financial situations, emotional stress and/or other problems.
• Conduct high social risk case findings and provide crisis counseling to patients and families regarding child abuse or neglect, physical abuse, etc., and document these sessions.
• Provide services of crisis intervention for patients and families.
• Act as a liaison between patients/families and the hospital staff and other agencies.
• Utilize available information to evaluate the effectiveness of services provided and make adjustments in patient care as indicated.
• Assist in discharge planning and referrals to the community for ongoing services.
• Assist the patient and family with post hospital placement or transfer to post-acute care facility.
• Assist patients and families with adverse reactions or difficult adjustments to illness, treatment or changes in functional status.
• Utilize specialized interviewing and communication skills with children.
• Act as a patient advocate for issues related to informed decision making, end-of-life care, realistic goal setting and appropriate resolution of ethical dilemmas.
• May prepare statistics concerning referrals, extended stay and other elements.
• May supervise students or newly hired employees.
• Performs other duties as assigned.

Job Requirements

• Hospital experience preferred.
• Knowledge of the principles and practices of social and psychological casework.
• Knowledge of social and welfare resources available in the community and hospital.
• Knowledge of current social and economic conditions, trends and problems.
• Analytical skills sufficiently strong to interpret situations and determine the appropriate course of action.
• Ability to explain technical data in a form understandable by patients, families and hospital staff.
• Good interpersonal skills.

Additional Details

• Experience: Hospital experience preferred.
• Knowledge, Skills and Abilities: Knowledge of the principles and practices of social and psychological casework, social and welfare resources, current social and economic conditions, trends and problems.
• Analytical skills to interpret situations and determine appropriate actions.
• Ability to explain technical data understandably to patients, families and hospital staff.
• Good interpersonal skills.

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