Job Description
Immediate contract opportunity for ServiceNow Developer with direct client in New York, NY.
Trigyn's direct client in New York City has an immediate need for ServiceNow Developer (REMOTE). The details of the opportunity are below.
Description:
- Configure and develop ITSM, SPM & other modules in ServiceNow platform with minimal oversight.
- Create technical documentation describing solutions developed.
- Adhere to the defined best practices and standards across the development team.
- Collaborate with Business Analysts and others across IT to better understand the business need and propose options where possible.
- Ensure requirements are clearly documented with the correct attributes, product assignment, and tracked throughout their lifecycle.
- Provide input to the Project Manager to support effort estimation and support prioritization.
- Support the planning, preparation, and execution of ServiceNow releases.
- Support transition to production.
- Help evaluate new ServiceNow releases and determine the business value provided.
Skills:
- 5+ years of experience working in a waterfall and agile development.
- 5+ years of experience with ServiceNow ITSM, ITOM, ITBM, PPM, Service Portal, and Employee Portal modules.
- Experience with Vancouver release.
- Experience supporting the customization, administration, and configuration of the ServiceNow tool.
- Experience with documentation software (e.g., Microsoft Word, Excel, Project, Jira, PowerPoint, Visio).
- Experience with HTML5, CSS, AngularJS, JavaScript, Web Services, PowerShell, Shell Script, Jelly, and Glide APIs.
- Configuration/customization experience on various ITSM, ITOM, ITBM, and Core ServiceNow platform capabilities.
- Experience with Automated testing Framework and Guided Tour Designer.
- Protocol: TCP/IP, Ethernet, FTP, SSH, T1, Firewalls.
- Experienced with databases from SQL to NoSQL databases tools.
- Experience with BACCM.
- Hands on experience building and using APIs in the ServiceNow platform.
- Experience with RDBMS tools, data modeling, and CSDM.
- Experience with CMDB, Discovery, Orchestration, Service Mapping tools in ServiceNow platform.
- Experience with Asset Management, Event Management, Scoped Applications, Performance Analytics.
- Prior experience with integrating ServiceNow to other applications and ability to adapt existing methods and procedures to create possible solutions to complex problems.
- Ability to plan resource requirements from high level specifications and the ability to convert them to technical specifications.
- Work with external non-full-time staff and manage their time accordingly and maintain good working relationship.
- Strong communications skills and the ability to explain complex concepts in plain language.
- Experience working in a large government agency
- Working knowledge of Discovery and Application Dependency mapping with tools such as Application Dependency Mapping (ADM), SolarWinds Server & Application Monitor, Dynatrace or Device42
- Working knowledge of ITIL Foundations concepts
- ITIL v3 Foundation Certification
One or more of the below certifications preferred:
• CSA, CAD, CIS ITSM, CIS ITOM, or CTA.
Daily Tasks:
- Configure and develop ITSM, SPM & other modules in ServiceNow platform
- Prepare technical documentation
- Implement unit tests and conduct functional and performance testing where appropriate.
- Participate in code reviews
NEW YORK CITY HOUSING AUTHORITY RESIDENTS STRONGLY ENCOURAGED TO APPLY.
TRIGYN IS AN EQUAL OPPORTUNITY EMPLOYER
About Trigyn: Trigyn is an IT Services Company that has been in business for 30 years with more than 1,500 resources deployed today. Trigyn is ISO 9001:2015, ISO 27001:2013 (ISMS) and CMMI Level 5 Certified. Trigyn is an E-Verify® Employer. Trigyn Technologies Inc
Job Tags
Full time, Contract work, Immediate start, Remote work,